The cloud brings great opportunities and great trials. Cloud complexity is challenging to say the least, leading to slower innovation and greater risk and waste. What is needed is a unified approach to managing infrastructure and security across the lifecycle of a hybrid cloud. For today’s blog, let’s explore the challenges we currently face—and the opportunities that lie ahead, if we take careful and strategic steps forward.

Roughly 52% of organizations rank multi/hybrid cloud complexity among their top three infrastructure cloud-management challenges and 73% report their platform engineering team and security personnel do not work as a unified function. This is according to the 2025 Cloud Complexity Report from HashiCorp, an IBM Co.

If you are following the “debate” about the pro’s and con’s of AI (artificial intelligence) and its impact on humans (you and me), you’ve probably noticed the increasing use of the term “human agency.”

What is human agency? To answer this question, I wanted to do an experiment asking an AI what it is, to see how it responded. I posed the question, what is human agency, to my new buddy, ChatGPT, which, yes, is a form of AI.

ChatGPT said:

Peggy Smedley Show:
Agentic AI: What’s Next


Peggy wraps up the month, giving her final thoughts about agentic AI (artificial intelligence). She pulls back the curtain on what’s really happening behind the scenes in today’s digital transformation—and offers her candid perspective on what comes next.

She also discusses:

· The critical risks businesses must address in the days ahead.

· The four steps to take today to prepare for a better tomorrow.

· Why the time to act is now—and how companies can cut through the hype to focus on what really matters.

Peggy Smedley Show:
Smarter Hybrid Cloud Operations
Episode 936 | 9.9.25 | Segment 3


Peggy Smedley and Michelle Pellegrin, IBM’s VP and Global Managing Director for Microsoft, talk about smarter hybrid cloud operations and giving customers a unified approach to managing cloud infrastructure. She says bringing into IBM really strengthens the joint work IBM is already doing with Microsoft.

Looking to sponsor an upcoming segment of The Peggy Smedley Show? Check out the exciting topics planned for the coming months and send your ideas to [email protected].

October: How to Secure Your Data
November: Construction Connectivity Trends to Watch

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