Forrester says the average customer experience quality among Canadian brands has fallen to its lowest point following a second consecutive year of decline.
The post Fact of the Day – 8/23/2024 first appeared on Connected World.

Aug 23, 2024
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2 min read
Forrester says the average customer experience quality among Canadian brands has fallen to its lowest point following a second consecutive year of decline.
The post Fact of the Day – 8/23/2024 first appeared on Connected World.